FAQ

Still have questions ? Visit our FAQs.

Who are IPTV Promotions

IPTV Promotions is an online service platform that provides Live streaming services, such as; Live TV Channels, Movies, Series, and PPV worldwide events. It contains more than 16,000+ Live Global Channels plus more than 150,000+ VODs which can be streamed with any device.

What do we offer

Our company provides TV subscription services straight to your device through the internet. This includes Smart TV Samsung & LG, PC, Mac, Apple iPhone, iPad, Apple TV 4 & 5, Amazon Firestick, IPTV box, Android phones, and tablets, Android box, MAG, STB Emulator.
We give customers direct exclusive access to +165000 4K/Ultra HD channels and video on demand, ranging from sports, movies and popular TV shows to netflix, amazon prime and Disney+

FAQ
Is IPTV Promotions license streaming service ?

Affirmative, it was first launched back in 2019, and the license was granted to IPTV Promotions to provide digital TV program services, under part I of the broadcasting act 1996 on an application complying with section 18 of the broadcasting act 1996

What are the benefits of using IPTV ?

IPTV (Internet Protocol Television) has many benefits. It includes a large number of telecommunications providers and it is an inexpensive option in the current market. The variety is constantly expanding, thanks to new channels on the horizon.

Can I use my subscription on multiple devices ?

Users have to be subscribed to the Addon connection plan that Xtreme HD IPTV offers, which will allow them to stream on multiple devices. Our offer contains a maximum of 5 connections with each subscription that can be purchased through Addons.

Do suggestions for Purchasing an IPTV setup box?

Almost every device IPTV Promotions works with, all customers require is an internet connection. We also recommend customers have an Android box with at least 3/4GB of RAM and 32GB of ROM. The best options to have; are Formuler Boxes, Nvidia Shield, Firestick, Chromecast with google TV, or Mi stick.

Do have Channel List ?

 

By clicking on this link IPTV Promotions Channels. You can find the list of available channels from various countries that we have integrated. Along with our service, you also have the option to choose specific countries you like, that will be visible to you while placing the order.

What Application I should Use ?

There are many applications on the web which are compatible with IPTV Promotions, and also work perfectly with Xtream Codes or M3U URLs. We recommend using IPTV Smarters and TiviMate as these two apps work flawlessly. We also have launched recently our own application and it can be downloaded from here:  IPTV Promotions App

Am I Allowed to use the different devices simultaneously ?

In order to use different devices simultaneously you need to have already paid for the addon connections. Otherwise, we don’t recommend using different devices at once because a regular plan comes with a single connection only. Just so to avoid freezing, buffering, or playback errors while connected to the server.

Do you have EPG ?

We have an accurate EPG guide on our IPTV Promotions that we deliver to our customers. For now, we offer EPG guides only for the UK, USA and Canada, we are surely considering adding support for many other countries in the future.

Do you offer a refund ?

Of course, refunds are given back when certain conditions are met, we first try to help fix the problems for you, and if nothing is working through our guidance then you can get your refund. Although, you won’t get a refund once you place your order and then you have a change of mind about not buying IPTV Promotions. One important thing to consider, if your plan is active for more than 5 days, we will charge you a small amount.

When will I get the credentials after placing the order ?

Normally within 30 minutes your order will be activated, and an email will be sent to you with the credentials. Sometimes, we get too many orders especially during the weekends and the timing could be different, 1h to 3h max.

How long before I can use the service ?

As soon as you receive the login details you are free to use the service. You will of course receive an email from us, but if you didn’t, we gladly ask to check the inbox or spam folder to find the credentials

Can I Cancel My Service ?

You are completely free to cancel our service at any time, as we are not contracting with anyone. You won’t be charged once you cancel the service and it will be stopped automatically.

Is IPTV Safe To Use ?

IPTV Promotions is fully licensed and has the right to use and provide the content to its customers, there are numerous shady IPTV services which offer illegal contents and can’t be trusted. But we assure you that IPTV Promotions is completely safe to use anywhere in the world.

How I can Delete My User Data ?

If you want to no longer have your account on our website and cancel your subscription with us, we can remove your account safely. All you need to do is open a ticket and send the email to our customer support and within a few minutes, your data will be erased completely.

To open a ticket please follow this link: https://billingpromotions.com/panel/submitticket.php

Is it safe to use VPN with IPTV ?

Totally, it’s always safe to use VPN with IPTV, we even recommend doing so. As we did mention before, in some cases using VPN you will overcome the issue of some internet service providers that don’t allow the IPTV connection

Final Words

Feel free to always contact us using Ticket system if you have any inquiry, and we will respond to you as soon as possible. Plus, we will make sure to add your question to our Frequently Asked Questions section if it’s not already there.